Tangled up and blue

“I had the worst experience here earlier this year - should have reviewed it then, but maybe it’s better that I didn’t.  I’m a pretty mellow person and the entire experience really pissed me off.  I left feeling like I paid to get tortured in grandma’s house.  I only wish that was an ironic/sarcastic comment.

I decided to check it out as fellow Yelpers gave good reviews on price and liked their experience/cuts.  Sadly, I had poor service (and I was one of two customers in the middle of a Saturday afternoon), got a wire brush yanked through my tangled wet hair (super ow, I actually had to ask she use a plastic comb), she kept making me play musical chairs (wtf?? I don’t know either), she argued with me most of the time and the best part: I surely didn’t save any money as the price that I confirmed over the phone when making my reservation was “changed and there’s nothing we can do about it”.   Grrr.

Thumbs down.  Zero stars, if I could.”